Gold - Pro Active Monthly Visits
Any system of any type will run longer and better if well maintained. Gold Support from LETN bolts onto Silver Support (or is stand alone in unique cases) and provides a proactive service that will spot issues before they happen keeping your network and employees working longer and harder.
- Flexible maintenance visits that can be moved or changed to suit your needs.
- Administration checks for your server, Back-up test restores, Anti Virus signature file checks, Event Logs clear down.
- Three month rolling agreements NO ANNUAL CONTRACT!
- Friendly professional consultants to assist with project management or cost analysis studies.
- Full project management for your IT projects including liaising with third parties on your behalf.
Gold Support costs are worked out on a discounted hourly basis, meaning as your company grows you can add further support hours as you need them during a quarterly review. Our professional web based timesheet application will generate reports telling you how many hours you have used under contract and how many additional hours were purchased allowing you to make an informed decision.
Maintaining your IT Network
To keep your business running at peak performance you need the confidence that someone is managing what goes on in the background. You may not need a full time IT Manager but your IT Network still needs care and attention on a regular schedule. We provide this care and attention in cost effective half day site visits from one of our highly experienced consultants. Part of their role is to ensure that all your key systems are running smoothly and will continue to do so.
Being There When You Need Us
Our service is unique in the Small Business Marketplace… We have recognised that small businesses often need more than just help maintaining their existing hardware and software. We provide IT business consultancy as part of our visits. This means that our consultants will listen to your business issues and help you to deploy technology that will make you more efficient, more competitive and more profitable. We want to understand your business and therefore help you save money by assisting with Cost Analysis, feasibility studies and budgetary costing.
A Total Solution
At LETN Solutions we provide an all round total Solution for our customers. The varying skills and industry knowledge that we make available to every customer, helps us deliver the right blend of advice and support. From network cabling or air con units to software and installation services we will assist your business with anything IT related. With all this in mind can you afford not to be talking to us?
